Ear, Nose & Throat Doctors located in Hamden, CT & Madison, CT
Ear, Nose and Throat Specialists of Connecticut always appreciates feedback from
our valued patients. To date, we’re thrilled to have collected 2
reviews. Please read what others are saying about Ear, Nose and Throat Specialists of Connecticut below, and as always, we would love to collect your feedback.
The doctors were terrific, my issue is with the rude office staff. When I first made an appointment I explained my financial situation and they agreed to accept what my insurance paid and to wave my copay, well after 4 office visits and 6 months of time a woman ”Mary” calls and she is rude, unwilling to have any type of conversation and keeps demanding I pay the balance.
Well then I get the privilege of speaking to the office manager “Sue” and she starts off normal then degrades into a aggressive condescending, attitude. She quickly starts dismissing anything I said and the moment you have the nerve to challenge anything the all mighty “Sue” says she will become even more rude, aggressive and use any power she has to threaten and intimidate. I fell sorry for any person especially any elderly person that has to interact with this office.
I am ver happy with the actual trained staff and doctors, but the untrained bullying office staff ruins the whole experience.
Dr. Astrocan diagnosed my condition in 2 minutes. I had spent 5 months suffering. I only wish I saw him sooner! Within 2 days of his care the pain I had lived with for 5 months was almost gone. He was recommended to me by my doctor and 2 good friends, and I would recommend him to anyone!
At Ear, Nose and Throat Specialists of Connecticut, we accept most major insurance plans including Medicare. Here is a short-list of just some of the most popular plans we accept. Please contact our office if you do not see your insurance provider listed.